Telemedicine

Gwinnett Urgent Care is now able to provide telemedicine services, also referred to as telehealth, to patients all over Georgia. Our telehealth consultations utilize live video and simulate an in-office consultation between patients and our providers, giving patients the care they need at their convenience. 

We recommend using the VirtualCare App on your Smartphone or Tablet. You will be prompted to downlod the App once you register your account or login. Most patients find that using the App on their Smartphone is easier than using a PC. If you are having difficulty finding the App, search "VirtualCare" or "VirtualCare SnapMD" in the App store or Google Play store.

If you use a PC, please make sure that you are using Google Chrome or Firefox as your web browser. The video will not function properly using internet explorer or safari. You will be prompted to download the Connected Care Extension, this is required for us to be able to see you. Click or tap the picture below to get started!

**This service is only available during our normal business hours. Do not try to use our telemedicine service while driving!** 

What is Telemedicine?

Telemedicine, or Telehealth, is an online doctor’s visit that occurs over the computer, tablet, or smartphone. We are excited to be able to provide this service because we understand the difficulty for patients to adjust their day to day to accommodate a visit to an urgent care. Now, patients can meet with a clinician from the comfort of their home.

Patient Registration from SnapMD on Vimeo.

This service is reinventing the way healthcare is delivered. By providing access to a clinician through interactive video, our team can make your life easier. For a small family juggling jobs and school, telemedicine gives them the flexibility to incorporate a doctor’s visit into their everyday schedule. Even an individual or family that lives in a more rural area of Georgia will find that telemedicine is life changing. This is because it enables them to seek high quality, affordable healthcare locally, that they would otherwise have to drive more than an hour to find.

How much does Telemedicine cost?

Online doctor visits vary in price depending on your health insurance coverage. However, we will make sure that you don’t ever pay more than $50 for an online consultation with our Providers. Once you submit your insurance, we will be able to provide you the copay for your online visit.

Why choose Gwinnett Urgent Care Telemedicine over others?

If you use any other Telemedicine service you run the risk of paying twice. If your symptoms are too serious you will be told to go to your nearest Urgent Care, and you will have to pay for both visits. 

With Gwinnett Urgent Care Telemedicine if your symptoms turn out to be too serious for treatment, whatever you paid for the online visit will be applied toward a visit in our office! Also, you will get to know Dr. Perry and our Staff who take care of you. Never will you be guessing which random doctor, from who knows where, will be treating you and your family. 

How Do I Schedule an Appointment?

Gwinnett Urgent Care’s team is licensed to see any patient within Georgia. Sign up through our telemedicine portal and get an on demand appointment today. Please make sure that you are using Google Chrome or Firefox as your web browser, our platform WILL NOT work using Internet Explorer or Safari. Please visit our Telemedicine FAQs page or contact us for answers to any questions!

Helpful accessories that will enhance your telemedicine experience include:

***None of these are required, but they will help the doctor get the most accurate picture of your situation and prescribe the ideal treatment to make you feel better.*** 

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